Terms & Conditions

1. About These Terms

These terms and conditions govern your use of United Kingdom Deed Poll Bureau's services and your purchase of deed poll certificates. By using our website and services, you agree to these terms.

2. About Our Service

United Kingdom Deed Poll Bureau is a private commercial service that provides deed poll certificates for legal name changes in the United Kingdom. We are not affiliated with any government department or official body.

3. Legal Validity

The deed poll certificates we provide are legally valid and recognized under UK common law. They are intended for use as evidence of a name change. HM Passport Office, DVLA, banks, HMRC, employers and other organisations apply their own evidence policies, so we cannot guarantee acceptance in every case.

4. Your Responsibilities

You are responsible for:

• Providing accurate information in your application
• Ensuring your name change complies with UK law
• Signing your deed poll in front of 2 appropriate witnesses
• Using your deed poll lawfully and not for fraudulent purposes
• Notifying all relevant organizations about your name change

5. Payment and Fees

Prices are displayed on our website and include VAT where applicable. Payment must be made in full before we provide your deed poll certificate. We accept payment by credit/debit card and PayPal through our secure payment providers.

6. Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your deed poll for any reason, we'll provide a full refund within 30 days of purchase. To request a refund, contact us at office@deedpoll.online with your order number.

7. Limitation of Liability

We provide deed poll certificates as a service. We are not responsible for:

• Rejection of your deed poll by any organization
• Delays in updating your documents
• Costs incurred in updating your documents
• Any consequences arising from your name change

Our total liability to you is limited to the amount you paid for your deed poll certificate.

8. Intellectual Property

The content, design and format of our website and deed poll certificates are protected by copyright. You may use your deed poll certificate for its intended purpose but may not reproduce, modify or distribute our materials without permission.

9. Data Protection

We process your personal data in accordance with UK data protection laws. See our Privacy Policy for details.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these terms, please contact us.