The Co-operative Bank

Change your name on The Co-operative Bank after a deed poll

The Co-operative Bank says to send an original or certified copy of your marriage certificate, decree absolute or deed poll together with examples of your old and new signatures. You can also take the documents to a branch.

First-party source checked

We checked this procedure against The Co-operative Bank's own published guidance on 9 September 2026. Bank procedures change, so use the official page as the final authority before sending documents.

Open The Co-operative Bank's official guidance

Current procedure

  1. 1

    Post the evidence and old/new signatures to The Co-operative Bank, or take the documents to a branch.

Evidence to prepare

  • Original or certified marriage certificate, decree absolute or deed poll.
  • Examples of your old and new signatures.

Evidence rules can differ by product and by the reason for the name change. A deed poll is evidence of a change of name; it does not override a bank's customer-identification requirements.

Frequently asked questions

What is the official source for changing my name with The Co-operative Bank?

This guide was checked against The Co-operative Bank's own published customer guidance on 2026-09-09. Use the official-source link on this page before submitting documents because bank procedures can change.

Will an unenrolled deed poll always be accepted on its own?

Not necessarily. Banks set their own evidence policies. Some accept an unenrolled deed poll directly, while others require extra ID in the new name or another supporting document.

Should I send an original deed poll by post?

Follow The Co-operative Bank's current instructions. Some banks ask for originals, some accept certified copies and some provide a digital upload route. Do not post irreplaceable identity documents unless the bank specifically tells you to.

Need proof of a name change?

You can prepare an unenrolled deed poll yourself for free using GOV.UK guidance. Our paid service is for document preparation and support; individual organisations decide what evidence they will accept.

Other bank name-change guides

Each indexed guide below is tied to a first-party bank source and reviewed independently.