NatWest

Change your name on NatWest after a deed poll

NatWest publishes specific name-change evidence requirements and supports registered or non-registered deed polls. Its current guidance lists assisted routes including branch and, on the main change-details hub, Telephone Banking.

First-party source checked

We checked this procedure against NatWest's own published guidance on 9 September 2026. Bank procedures change, so use the official page as the final authority before sending documents.

Open NatWest's official guidance

Current procedure

  1. 1

    Follow the current NatWest change-details hub and use the assisted route offered for your account.

  2. 2

    Have your debit card, photo ID and supporting name-change document ready if visiting a branch.

Evidence to prepare

  • Marriage/civil partnership certificate, divorce/dissolution evidence, deed poll or statutory declaration depending on the reason for the change.

Evidence rules can differ by product and by the reason for the name change. A deed poll is evidence of a change of name; it does not override a bank's customer-identification requirements.

Frequently asked questions

What is the official source for changing my name with NatWest?

This guide was checked against NatWest's own published customer guidance on 2026-09-09. Use the official-source link on this page before submitting documents because bank procedures can change.

Will an unenrolled deed poll always be accepted on its own?

Not necessarily. Banks set their own evidence policies. Some accept an unenrolled deed poll directly, while others require extra ID in the new name or another supporting document.

Should I send an original deed poll by post?

Follow NatWest's current instructions. Some banks ask for originals, some accept certified copies and some provide a digital upload route. Do not post irreplaceable identity documents unless the bank specifically tells you to.

Need proof of a name change?

You can prepare an unenrolled deed poll yourself for free using GOV.UK guidance. Our paid service is for document preparation and support; individual organisations decide what evidence they will accept.

Other bank name-change guides

Each indexed guide below is tied to a first-party bank source and reviewed independently.