Royal Bank of Scotland (RBS)

Change your name on Royal Bank of Scotland after a deed poll

Royal Bank of Scotland publishes name-change evidence requirements and accepts registered or non-registered deed polls for 'other change of name'. Use the current RBS change-details route for your account.

First-party source checked

We checked this procedure against Royal Bank of Scotland's own published guidance on 9 September 2026. Bank procedures change, so use the official page as the final authority before sending documents.

Open Royal Bank of Scotland's official guidance

Current procedure

  1. 1

    Follow the RBS change-details guidance for the assisted route available to your account and provide the supporting document requested for your circumstances.

Evidence to prepare

  • Marriage/civil partnership certificate, divorce/dissolution evidence, deed poll or statutory declaration depending on the reason for the change.

Evidence rules can differ by product and by the reason for the name change. A deed poll is evidence of a change of name; it does not override a bank's customer-identification requirements.

Frequently asked questions

What is the official source for changing my name with Royal Bank of Scotland?

This guide was checked against Royal Bank of Scotland's own published customer guidance on 2026-09-09. Use the official-source link on this page before submitting documents because bank procedures can change.

Will an unenrolled deed poll always be accepted on its own?

Not necessarily. Banks set their own evidence policies. Some accept an unenrolled deed poll directly, while others require extra ID in the new name or another supporting document.

Should I send an original deed poll by post?

Follow Royal Bank of Scotland's current instructions. Some banks ask for originals, some accept certified copies and some provide a digital upload route. Do not post irreplaceable identity documents unless the bank specifically tells you to.

Need proof of a name change?

You can prepare an unenrolled deed poll yourself for free using GOV.UK guidance. Our paid service is for document preparation and support; individual organisations decide what evidence they will accept.

Other bank name-change guides

Each indexed guide below is tied to a first-party bank source and reviewed independently.