Virgin Money
Change your name on Virgin Money after a deed poll
Virgin Money says a current or savings account name/title change requires a branch visit with proof of the change. Other Virgin Money products may have separate processes.
First-party source checked
We checked this procedure against Virgin Money's own published guidance on 9 September 2026. Bank procedures change, so use the official page as the final authority before sending documents.
Open Virgin Money's official guidanceCurrent procedure
- 1
Visit a Virgin Money branch with proof of your name change for current or savings accounts.
Evidence to prepare
- Proof of the name change, such as a marriage certificate or deed poll.
- For some products, Virgin Money publishes separate postal forms and certified-copy requirements.
Evidence rules can differ by product and by the reason for the name change. A deed poll is evidence of a change of name; it does not override a bank's customer-identification requirements.
Frequently asked questions
What is the official source for changing my name with Virgin Money?
This guide was checked against Virgin Money's own published customer guidance on 2026-09-09. Use the official-source link on this page before submitting documents because bank procedures can change.
Will an unenrolled deed poll always be accepted on its own?
Not necessarily. Banks set their own evidence policies. Some accept an unenrolled deed poll directly, while others require extra ID in the new name or another supporting document.
Should I send an original deed poll by post?
Follow Virgin Money's current instructions. Some banks ask for originals, some accept certified copies and some provide a digital upload route. Do not post irreplaceable identity documents unless the bank specifically tells you to.
Need proof of a name change?
You can prepare an unenrolled deed poll yourself for free using GOV.UK guidance. Our paid service is for document preparation and support; individual organisations decide what evidence they will accept.
Other bank name-change guides
Each indexed guide below is tied to a first-party bank source and reviewed independently.